FAQ

HOW LONG ARE MY APPROVALS VALID?

HOW LONG ARE MY APPROVALS VALID?

CAN I INCREASE MY APPROVAL AMOUNT?

CAN I INCREASE MY APPROVAL AMOUNT?

CAN I PAY THIS OFF EARLY?

CAN I PAY THIS OFF EARLY?

DOES MY 0% APR OFFER EXPIRE?

DOES MY 0% APR OFFER EXPIRE?

HOW MUCH IS MY DOWN PAYMENT AND WHEN IS IT DUE?

HOW MUCH IS MY DOWN PAYMENT AND WHEN IS IT DUE?

DOES CHERRY REPORT TO CREDIT BUREAUS?

DOES CHERRY REPORT TO CREDIT BUREAUS?

CAN MISSING PAYMENTS ON MY ACCOUNT WITH CHERRY HURT MY ACCOUNT? 

CAN MISSING PAYMENTS ON MY ACCOUNT WITH CHERRY HURT MY ACCOUNT? 

If you are eligible for an increase, you may request this through the Cherry Patient Portal. Increased approval amount and decision are subject to eligibility. If you do not see the button to "request an increase," it means you are ineligible for an increase at this time.

If you are eligible for an increase, you may request this through the Cherry Patient Portal. Increased approval amount and decision are subject to eligibility. If you do not see the button to "request an increase," it means you are ineligible for an increase at this time.

Yes, Cherry does not have any prepayment penalties. If you have interest and pay off early, you’ll even avoid some of that interest.

Yes, Cherry does not have any prepayment penalties. If you have interest and pay off early, you’ll even avoid some of that interest.

Approvals are valid for 30 days. Once that time period expires, you are welcome to reapply.

Approvals are valid for 30 days. Once that time period expires, you are welcome to reapply.

No, if you’re eligible for a 0% APR offer, it doesn’t expire for the current approval. For example: If you were approved for a 6 month term with 0% APR, this promotion is valid until the end of term as long as you stay current with your payments.

No, if you’re eligible for a 0% APR offer, it doesn’t expire for the current approval. For example: If you were approved for a 6 month term with 0% APR, this promotion is valid until the end of term as long as you stay current with your payments.

Once you input your purchase price, you’ll be provided with the options you have for down payment. It is due when the practice confirms they will need the funds in order to move forward with your services. Remember to bring your bank issued debit or credit card* when you are ready for checkout. *Making payments via Pre-Paid Debit Card or Credit Card will result in a 2.99% processing fee. There is no processing fee for making a down payment with a traditional Debit Card.

Once you input your purchase price, you’ll be provided with the options you have for down payment. It is due when the practice confirms they will need the funds in order to move forward with your services. Remember to bring your bank issued debit or credit card* when you are ready for checkout. *Making payments via Pre-Paid Debit Card or Credit Card will result in a 2.99% processing fee. There is no processing fee for making a down payment with a traditional Debit Card.

Yes, Cherry may report the status of our borrowers’ accounts to Equifax, one of the major credit bureaus.

Yes, Cherry may report the status of our borrowers’ accounts to Equifax, one of the major credit bureaus.

Once you take out a loan with Cherry, we may report repayment information about your account to the consumer reporting agencies. Loans that are marked as delinquent may have a negative impact on your credit score.

Once you take out a loan with Cherry, we may report repayment information about your account to the consumer reporting agencies. Loans that are marked as delinquent may have a negative impact on your credit score.

Choose from a range of monthly payment plans with some qualifying for 0% APR options. Thanks to Cherry’s fast application process, you’ll be enjoying your purchase in no time - all you need is your state ID and mobile phone number to get started. If approved, manage payment options and stay in control with 24/7 access to Cherry’s self-serve patient portal.

how it works

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Manage your payment plans inside the Cherry Patient Portal. 

More Questions?

Contact the Cherry Support Team
Email: support@withcherry.com
Phone: (888) 839-7171

Support Hours
Monday through Friday: 9AM – 9PM ET
Saturday: 9AM – 7PM ET
Sunday: CLOSED

Payment options through Cherry Technologies, Inc. are issued by the following lending partners: www.withcherry.com/lending-partners. See www.withcherry.com/terms for details. Iowa only: Borrowers are subject to Iowa state specific underwriting criteria. APR for all Iowa borrowers is capped at 20.99%.

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